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    • Patient Alert: Due to a potential Canada Post strike that could start as early as Nov 1, 2024, all patient orders will default to Purolator for delivery starting Oct 21. If you use a P.O. Box, you must update to your physical residential address. For free shipping, select “Canada Post regular shipping” at checkout and ensure your order is over $99.

    Guides Health

    Veterans Coverage
    Veterans Coverage

    Aurora Veterans Program and Active Military Discount for Medical Cannabis

    We’re honoured to support Canadian veterans and those still actively serving. If you’re a veteran, you may be eligible for financial support for your medical cannabis through Veterans Affairs Canada (VAC). VAC provides reimbursements via Blue Cross to veterans across Canada towards both dried cannabis and its equivalent in other cannabis forms, up to 3 grams per day (or 90 grams per 30-day period) and up to $8.50 per gram.

    At Aurora, we offer support beyond your VAC coverage

      • Aurora will pay the cost difference above the maximum VAC reimbursement rate of $8.50 per gram on all of our Aurora®, MedReleaf®, and CanniMed® dried flower, oil products (including bottled oil, capsules, and oral sprays), edibles, and 510 and PAX® vape cartridges. 

      • Our veterans support team is dedicated to providing the service and information you need to receive the many benefits that medical cannabis can provide.

      • We will direct bill VAC on products eligible for reimbursement to minimize any out of pocket expenses.

      • For products not currently covered by our veterans program, including INDOSE vapes and WMMC dried flower and oil products, Aurora offers a 25% discount on the list price of the item. The VAC maximum of $8.50 per gram is direct billed to VAC, and the balance must be paid out of pocket.
       
      • We will also price adjust all eligible products to $8.50 a gram for veterans who need to order more than what they are covered for under their VAC/BC policy. For example, if a veteran client has 3 g/day of coverage but requires 5 g/day of medication, Aurora offers adjusted $8.50 pricing on eligible products beyond the covered grams.

      • Every 3-year period, veterans are eligible for up to $300 of VAC coverage towards the purchase of a vaporizer. We offer assistance with vaporizer selection and the reimbursement process. 

        How do I apply for VAC medical cannabis coverage?

        We’re here to help. For assistance with the application process, please contact our veterans support team by email at veterans@auroramj.com or call our client care team by phone at 1-877-9AURORA (1-877-928-7672). We are open Monday through Friday from 9 a.m. to 9 p.m. ET (6 a.m. to 6 p.m. PT). 

        In order to qualify, we will need the following information:

        1. Your K number (found on your VAC Health Care Identification Card) – This can be submitted when you register online, or by phone/email to our Client Care team.
        2. Your medical document containing your diagnosis or a letter from your healthcare practitioner confirming your medical condition(s).

        Please note that following the submission of all of the above information, processing for VAC coverage can take between 4 to 6 weeks.

        If you would like to apply for coverage on orders you placed prior to receiving approval from VAC, you will need to submit your receipts for reimbursement to the following address:

        National Reimbursement Centre
        PO Box 6700
        Moncton, NB  E1C 0T8

        Remember, you will need to renew your coverage each time your healthcare practitioner submits a new medical document.

        Still Serving Discount – 25% Off for Canadian Military Members Actively Serving

        We also offer a 25% off discount for Canadian military members who are actively serving and those who have been released from service but do not yet have coverage or a pensioned condition to be eligible for coverage. In order to qualify, you’ll need to provide proof of enrolment/service to the Canadian Armed Service. If you wish to apply, please email your documentation as an attachment to registration@auroramedical.com or send it by fax to 403-637-3121. Include your full name in the subject line of your email.  Please note, discount programs cannot be combined.

        Thank you for your service.

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